Ask 3 questions
Sometimes there will be choices to make about your healthcare. if you are asked to make a choice make sure you get the answer to these 3 questions:
* What are my options?
* What are the possible benefits and risks?
* How can we make a decision together that is right for me?
MAGIC – Making good decisions in collaboration
Area covered by the practice
You can register with our Practice if you are living in South Shields and have a postcode begining with NE34 or NE33.
Our Pactice is CQC Registered
CQC are the Care Quality Commission, the independent regulator of health and adult social care services in England.
CQC make sure health and social care services provide people with safe, effective compassionate high quality care and we encourage care services to improve.
CQC monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety and they publish what they find, including performance ratings to help people choose care.
CQC also protect the interests of vulnerable people including those whose rights are restricted under the Mental Health Act.
CQC put the views, experiences, health and well being of people who use services at the centre of our work, and they have a range of powers they can use to take action if people are getting poor care.
PALS
Patient Advice and Liaison Service
We are here to help with any issues relating to primary care services
If you need information, advice or support please contact:
Free phone 0800 7321 326
Summary Care Records
The practice plans to enable the upload of Summary Care Records by 31st March 2015
Named accountable GP for all patients
Dr S Islam is the named accountable GP for all patients as well as patients aged 75 and over who regularly attend Wenlock Road Surgery
Dr F R Haque is the named accountable GP for all patients as well as patients aged 75 and over who regularly attend Flagg Court Surgery
Caldicott Guardian
The Caldicott Guardian for the practice is Dr F R Haque