Saturday 20th July 2024
Due to the on-going EMIS outage it has been decided it is not clinically safe to see patients without full access to medical records.
Therefore, all weekend (Enhanced Access) appointments are suspended on Saturday 20th July 2024, we have been unable to contact and cancel patients appointments.
We apologise for any inconvenience caused and advise to contact your GP practice on Monday to re-arrange your appointment if needed.
IT Issues
We regret to inform you that our clinical system, EMIS, is currently experiencing an unexpected outage. This is a national problem beyond our control and we are informed that this is being investigated as a priority. This system is crucial for managing appointments, accessing medical records, processing prescriptions, so this interruption may affect our ability to provide timely and efficient care. We have limited access to your information so please bear with us.
What this means to you:
Appointment scheduling: We are unable to book, reschedule, or access appointment details of your upcoming appointments at the moment.
Medical Records: Access to your medical records including test results, is temporarily unavailable.
Prescription requests: Processing repeat prescriptions and new medical requests will be delayed.
Emergency Care: For urgent medical issues please use 111 online of visit your nearest urgent care centre or contact emergency services.
Minor illness: Please check your local pharmacy.
Support and Assistance: The national team is working diligently to resolve the issues as quickly as possible. We will keep you informed with updates on our website.
MEDICAL STUDENTS
In October we will be teaching Year 2 students. In each of these two years of study, students attend a GP practice or other primary care setting for half-day placements where they will have varied experience.
Placements provide a valuable opportunity for students to practice the communication and clinical skills they learn on campus, whilst experiencing the diversity of primary care in their first two years of training. The identified lead GP tutor in the individual placement will be responsible for overseeing the students’ learning and progression over the course of the year’s GP placement visits.
Students can apply an understanding of broader aspects of healthcare, including psychosocial elements and public health considerations, to assist in developing and delivering personalised care for patients and populations.
Patient consent and confidentiality are our priority, students will follow the same policies and procedures in line with GDPR.
ADULT SOCIAL CARE
Working Together Group Poster_A4 (002)
SOUTH TYNESIDE HEALTH COLLABORATION – EXTENDED HOURS FOR PRIMARY CARE
We offer Early Morning, Late Evening, Saturday and Sunday appointments which are pre-bookable only.
This may be at another in South Tyneside. When offered an appointment elsewhere please do make sure you know where it is – staff will be able to give you the full address, and if we have a valid mobile phone number can text you the date, time, address and postcode.
About our practice
Our Practice is highly patient focused and we have a multidisciplinary approach to patients’ health care. We aim to deliver the best for our patients by combining the skills of the practice team with other health and social care workers in the community.
We provide modern health care facilities and focus on continually improving the health of our patients and residents of the community.
This website is aimed at providing you the important information about our practice, our services and our staff in addition to some other useful information and tools available for you to use. Please have a look around and send us any comments or suggestions if you like. We can use your comments and ideas to improve our online services and develop the content of this site accordingly.
A ‘healthy lifestyle’ is what we recommend:
- Stop smoking
- Eat a balanced diet with plenty of fruit and veg
- Exercise regularly
- Keep alcohol intake within recommended limits